Getting Testimonials & Building Authority

Lesson Objective:

Teach students how to collect powerful testimonials, use them effectively, and build long-term credibility in a competitive drone services market.

LESSON


1. Why Testimonials Matter

  • Build trust with new prospects

  • Act as proof of performance

  • Help justify premium pricing

  • Increase conversions across websites, ads, and social media

Infographic: “The Psychology of Trust: Testimonial > Ad Claim”

2. When & How to Ask for Testimonials

Timing:

  • Immediately after delivery when satisfaction is highest

  • After a successful project milestone (like a sale or published listing)

Script Example:

"Hey [Client], I’m so glad you loved the footage! Would you mind sharing 1–2 lines about your experience? I’d love to feature it on my site or socials."

Methods:

  • Email

  • Google Review request

  • Instagram DMs

  • Quick phone-to-text video testimonial

Screenshot of a short testimonial email reply

✅ 3. What Makes a Great Testimonial?

A powerful testimonial answers:

  • What was the problem or need?

  • How did your drone service help?

  • What was the result? (faster sale, wowed buyers, great turnout)

  • Would they recommend you?

Bad Example:

“Cool photos. Thanks.”

Good Example:

“Your drone photos made my listing stand out—sold in 3 days with 2 offers over asking!”

Side-by-side comparison: weak vs strong testimonial

? 4. Where to Use Testimonials

  • Website homepage

  • Portfolio pages (as overlays or callouts)

  • Social posts, Reels, TikToks

  • Google Business profile

  • Email signature

  • Proposal decks

Overlay example of a testimonial on a property photo

?️ 5. Build Authority Beyond Testimonials

  • Appear on local podcasts or real estate webinars

  • Post educational content: “5 Tips for Better Listing Photos”

  • Partner with respected agents or builders

  • Share BTS footage and project case studies

✅ Key Takeaways:

  • Ask for testimonials when clients are most satisfied

  • Use testimonials everywhere your brand shows up

  • Focus on results and emotions in testimonial wording

  • Build long-term authority through education and consistency

Resources

Resource 1

Testimonial Request Templates

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